ybaje Terms & Conditions
Please read these terms carefully before using the ybaje platform. This document defines the legal agreement between you and us.
General Provisions
These Terms and Conditions ("Terms") apply to the ybaje platform and all its services. ybaje is an online casino and sports betting platform operated for users in Bangladesh. By creating an account or using any service on the platform, you are considered to have fully accepted these Terms.
If you disagree with any part of these Terms, please refrain from using ybaje's services. These Terms will be interpreted and enforced in accordance with the laws of Bangladesh.
1.1 Definitions
- "Platform" refers to ybaje's website, mobile version, and all associated services.
- "User" refers to anyone who has created an account or is using the platform.
- "Services" refers to sports betting, casino games, live games, and other entertainment activities.
- "Account Balance" refers to the total amount of funds currently available in a user's account.
Account Registration & Eligibility
To create an account on ybaje, users must meet the following eligibility requirements. No one may play games or place bets on the platform without confirming these requirements.
2.1 Age Requirement
ybaje's services are available to users aged 21 and above only. Creating an account or using the platform is strictly prohibited for minors. ybaje may request necessary documents for age verification at any time and reserves the right to suspend or close an account where proof is insufficient.
2.2 One Account Policy
Each individual may create only one account. Creating multiple accounts is strictly prohibited. If multiple accounts are detected, ybaje reserves the right to immediately close all such accounts and forfeit the associated balances.
2.3 Accuracy of Information
- All information provided at the time of account creation must be accurate, complete, and kept up to date.
- Providing false or misleading information may result in account closure.
- If any information changes, the user is obliged to update it promptly.
- The user is solely responsible for keeping their account password confidential.
Deposit & Withdrawal Policy
ybaje provides transaction services through Bangladesh's most well-known mobile financial services. We accept bKash, Nagad, Rocket, and Upay to make transactions on the platform secure and convenient.
3.1 Minimum Deposit & Withdrawal
- Minimum deposit: ৳200 (the same limit applies for each method).
- Minimum withdrawal: ৳500.
- Withdrawal requests are generally processed within 15 minutes to 2 hours.
3.2 Accepted Payment Methods
Currently ybaje supports deposits and withdrawals only through the following methods:
- bKash — Bangladesh's most widely used mobile wallet.
- Nagad — Digital financial service operated by Bangladesh Post Office.
- Rocket — Mobile banking service of Dutch-Bangla Bank.
- Upay — Digital wallet of United Commercial Bank.
3.3 Withdrawal Terms
- Withdrawals can only be made through the same method used for the deposit.
- Account verification must be completed before a withdrawal can be made.
- Withdrawals may be delayed if the wagering requirement of an active bonus has not been met.
- ybaje may place a hold on any withdrawal request if fraudulent activity is suspected.
Bonuses & Promotional Offers
ybaje's bonuses and promotional offers are provided under specific conditions. Users are asked to read the relevant terms carefully before accepting any bonus.
4.1 Welcome Bonus
New users will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000.
- Example: Deposit ৳1,000 and receive a ৳2,000 bonus → total balance ৳3,000.
- Example: Deposit ৳10,000 and the bonus is capped at ৳8,000 → total balance ৳18,000.
4.2 Wagering Requirements
A 15x wagering requirement applies to the welcome bonus. Wagering is calculated on the bonus amount only, not on the deposit.
- Example: ৳2,000 bonus × 15 = ৳30,000 in bets must be placed before winnings from the bonus can be withdrawn.
- Bonus funds are not withdrawable until the wagering requirement is completed.
- Certain games may contribute differently toward the wagering requirement.
4.3 General Bonus Rules
- A bonus offer applies only once per individual, household, device, or IP address.
- If bonus abuse or an attempt to earn bonuses through fraudulent means is detected, ybaje may forfeit the relevant bonus and any winnings.
- ybaje reserves the right to change or cancel any bonus offer without prior notice.
- The maximum withdrawable amount from a bonus depends on the specific terms of the relevant offer.
VIP & Loyalty Program
Regular and active ybaje users have the opportunity to participate in the VIP program. This program has three tiers, and each tier offers special benefits and cashback.
- Bronze Tier: Up to 0.5% cashback per week. This tier can be reached through regular participation on the platform.
- Silver Tier: Up to 1.0% cashback per week. Users can be promoted after consistent activity at the Bronze tier.
- Gold Tier: Up to 1.5% cashback per week. This is the highest tier, requiring consistent participation at the Silver tier.
Prohibited Activities
The following activities are strictly prohibited on the ybaje platform to maintain fairness and security. Violating these rules may result in account closure and forfeiture of all balances.
6.1 Fraudulent Activities
- Operating games using software, bots, or automated systems.
- Using multiple accounts to take advantage of bonuses or promotions.
- Colluding secretly with other users to gain an advantage in casino or poker games.
- Using false or another person's identity when creating an account.
6.2 Anti-Money Laundering Policy
ybaje follows a strict policy to prevent money laundering. If suspicious transactions are detected, the platform reserves the right to suspend the relevant account and complete a full verification. Every withdrawal request may be subject to review.
6.3 Platform Security Violations
- Attempting unauthorized access to ybaje's servers or systems.
- Attempting to modify or reverse-engineer the platform's software.
- Attempting unauthorized access to other users' accounts.
Responsible Gaming Policy
ybaje believes that online gaming is an entertainment activity and should be enjoyed responsibly. We are mindful of our users' mental health and financial wellbeing.
7.1 Self-Control Tools
- Users can set deposit limits on their own account.
- There is an option to voluntarily take a temporary account break.
- Long-term self-exclusion requests can be submitted through live chat.
7.2 Support
If you have any concerns about gaming, contact our 24/7 live chat support or reach us by email. For more details, visit our Responsible Gaming page.
Privacy & Data Protection
ybaje places the highest priority on protecting users' personal data. Our platform uses SSL encryption technology to keep all data secure and operates on a fair play basis.
8.1 Data Collection & Use
- Personal information necessary for creating and managing an account is collected.
- Transaction data is retained for security verification and fraud prevention purposes.
- ybaje never sells or transfers personal data to third parties.
For more details, please read our Privacy Policy.
Account Suspension & Termination
ybaje reserves the right to temporarily suspend or permanently close any user's account in the following circumstances.
9.1 Termination by ybaje
- Violation of any clause of these Terms.
- Involvement in fraudulent or suspicious activity.
- Prolonged inactivity detected on the account.
- Failure to verify age or evidence of providing false information.
9.2 Termination by the User
Any user may request account closure at any time via live chat or email. Any pending withdrawals must be settled before the request is processed, and active bonuses will be cancelled.
9.3 Inactive Accounts
A maintenance fee may apply to accounts that have been inactive for an extended period. Contact the support team for more details on this.
Limitation of Liability
ybaje provides its services "as is". ybaje accepts no liability in the following circumstances:
- Temporary service disruption due to technical errors or server outages.
- Failure of third-party services (payment providers, internet connection).
- Account-related losses caused by the user's own negligence.
- Circumstances beyond the user's control (force majeure).
ybaje reserves the right to void or re-evaluate bets in the event of a game error. In such cases, the deposit will be returned.
Dispute Resolution
Any dispute between ybaje and a user will first be addressed through negotiation.
11.1 Complaint Submission Process
- Submit any complaint via live chat or by email at [email protected].
- Clearly describe the issue, date, amount, and details of the relevant transaction in the complaint.
- Our support team will review the complaint as quickly as possible and communicate the outcome.
11.2 Final Decision
In all disputes, ybaje's decision will be considered final, unless the user appeals through the appropriate legal process. ybaje is always committed to honest and fair resolution.
Support & Contact
ybaje's customer service team is available seven days a week, twenty-four hours a day to assist you. Support is provided in both Bengali and English.
- Live Chat: Log in to the platform and speak with us directly at any time.
- Email: [email protected] — for detailed inquiries or complaints.
If you have any questions about these terms or any ybaje service, visit our FAQ page or contact support directly.