Play responsibly, stay well
ybaje believes online gaming should be enjoyable — not stressful. This page has all the tools and information you need to keep your gaming experience safe and healthy.
Why does responsible gaming matter?
Online gaming is a popular form of entertainment, but if not enjoyed responsibly it can affect personal life. ybaje believes every player's well-being is our highest priority. That is why we have built tools into our platform to help you manage your time and money.
Gaming should always be for entertainment — not as a source of income. If you find that gaming is having a negative effect on your daily life, family, or finances, contact ybaje support right away. Our team is here for you 24/7.
If you feel that gaming is becoming a problem, contact us today:
Live chat: 24/7
[email protected]
Our protection tools
ybaje offers a range of effective tools to keep your gaming experience safe and in control.
Set deposit limits
You can set your own maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately. Raising a limit requires a 24-hour waiting period.
Time limits and breaks
Decide in advance how long you will play in each session. When the set time is up, ybaje will alert you. If you feel tired, log out of your account at any time.
Self-exclusion
If you want to take a break from gaming for a period, ybaje offers self-exclusion. You can temporarily suspend your account for anywhere from 7 days to 6 months or longer.
Permanent account closure
If you want to stay away from gaming permanently, let our support team know. We will close your account permanently without delay and will not accept any request to reopen it.
Review gaming history
Log in to your account at any time to view your complete history of deposits, withdrawals, and bets. Understanding your own habits is the first step toward responsible gaming.
24/7 support service
If you run into any difficulty at any time, contact ybaje via live chat or email. Our Bangla-speaking support team is always ready to guide you in the right direction.
Recognise the warning signs
Problematic gaming does not always start suddenly — it builds up gradually. If you or someone you know shows the signs below, it is the right time to seek help.
- Repeatedly placing more bets to try to recover lost money
- Lying or hiding the truth about gaming
- Prioritising gaming over family, friends, or work
- Feeling restless or irritable when unable to play
- Spending borrowed or allocated money on gaming
- Neglecting sleep, meals, or daily routine
- Repeatedly failing when trying to stop gaming
These signs are not evidence of weakness — they indicate a health issue that can be resolved with the right support. ybaje is always ready to help you find the right assistance.
- Am I spending more time gaming than I should?
- Is gaming affecting my family life or work?
- Can I not feel comfortable without playing?
- Is my gaming spending going beyond what I can afford?
If the answer to even one of these questions is "yes", contact us today via live chat or at [email protected].
Age verification and the 21+ policy
ybaje strictly does not allow anyone under the age of 21 to open an account or play. This is not just a rule — it is our firm commitment to protecting minors.
Age is verified during the registration process and in suspicious cases additional identity documents may be requested. If a minor's fraudulent registration is detected, the account is closed immediately.
If you find out that a minor is using ybaje, please notify support without delay.
For players aged 21 and over only
Online casino and sports betting is for adults only. If there are any minors in or around your home, keep your ybaje account logged out and your password secure. Keep your device out of reach of children.
How to set your limits?
Log in to your ybaje account and set your gaming limits in a few simple steps:
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1Log in to your account — Go to the ybaje login page and sign in with your username and password.
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2Go to Account Settings — Click the profile icon and look for the "Responsible Gaming" or "Account Limits" option.
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3Choose your preferred limits — Set daily, weekly, or monthly deposit limits, loss limits, or session time limits.
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4Confirm — Confirm your limits. Lowering a deposit limit takes effect immediately; raising one requires a 24-hour wait.
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5Contact support if you need help — If you have any difficulty at any step, use 24/7 live chat or email [email protected].
- Minimum deposit: ৳200
- Minimum withdrawal: ৳500
- Withdrawal time: 15 minutes to 2 hours
- Payments: bKash, Nagad, Rocket, Upay
Self-exclusion and break options
Sometimes stepping back is the right decision. ybaje's self-exclusion feature gives you the ability to temporarily or permanently close your account on your own terms.
The duration of a temporary break is set according to your choice. During this time you will not be able to access any games and will not receive any promotional messages. The break cannot be lifted before the period ends.
If you feel a permanent closure is necessary, let the support team know — they will help complete the process and will respect your request.
Temporary break
Take a break from 7 days up to 6 months — your account reactivates automatically when the period ends.
Permanent closure
Close your account for good — this decision cannot be changed.
Promo opt-out
Turn off bonus and promotional messages so there are no temptations.
Support chat
Speak directly with our team for help making any decision.
Top tips for healthy gaming
Follow these simple guidelines for an enjoyable and safe experience on ybaje:
- Set a budget before you start playing and stick to it
- See gaming as entertainment, not a way to earn money
- Take regular breaks and get enough sleep
- Spend time with family and friends — gaming is not a substitute for social life
- Do not play while under the influence of alcohol or anything else
- If you lose, stop rather than feeling down — start fresh the next day
- Review your gaming history regularly
- Have the courage to ask for help when you need it
- Financial problems or paying off debt
- Relieving stress or loneliness
- Dealing with depression or anxiety
- Escaping everyday problems
- Gaming is purely entertainment for you
- You play within your budget
- You can accept a loss without difficulty
- Gaming is a small part of your life
Frequently Asked Questions
Enjoy ybaje responsibly
Enjoy the best games on ybaje while staying within safe limits. Read the FAQ to learn more or contact our support directly.
Live chat: available 24/7
[email protected]
Support in Bangla and English